© 2019 THE PLANNER SOCIETY. 

Subscription Policies

Below you will find the FAQ of our Bi-monthly kits including pricing, billing, shipping, address change, cancellation polices and more! To Subscribe to our kits, check out the Subscribe Page HERE

 

By subscribing to our kits, you are agreeing to the terms on this page. 

What kits do you offer?

We offer four different kits, each exclusively designed to work together. Click below to learn more about each one!  

The Planner Society kit

The Sticker Society Kit

The Box Sticker Kit

The Washi Tape Kit 

How much are kits? 

 The Planner Society Kit; $36.95

The Sticker Society Kit; $11.95

The Box Sticker Kit; $14.95

The Washi Tape Kit; $13.95

Billing Informatoin 

 You will be for your kit on the same calendar day as the day you sign up. So for example if you sign up on January 5th, you will be billed on January 5th, for your first kit. Then your next kit, will bill on March 5th, and ship in march. If you signed up on the 15th, your kit will bill that day and then bill again in March on the 15th and  bi-monthly until your kit cancels).  

Where is my subscription billed through?

We use PayPal for all of our subscription services. So when you sign up, you will be signing up with us, through their service, but they do allow you to signup using a credit card or bank account account. However, it will be billed through PayPal and your sub information will be stored in PayPal not on this site.  

How long is my subscription for?

We require a 3 kit billing cycle commitment per kit. The subscription price is set at a discounted rate for those who agree to subscribe for at least a 3 kit term. One Time purchases are only available in our TPS shop and are only available if we have any kits left over  after we ship our kits for that month. They are priced at normal retail price which is $49.95. So in order to get the discounted rate there is a 3 kit minimum (per kit). Note: Each kit requires it's own 3 kit minimum (i.e.  sticker kit also requires it's own 3 kit minimum, even if it's being shipped with the Planner kit. Your kit will continue to bill bi-monthly until you request to cancel by email. 

Address changes?

To ensure your address is changed properly for your kit, please email us and we send you step by step instructions on how to do that. Please include your Full name on subscription, your current address, the new address you want to change it to, as well as your paypal email. Please email us at  Christy@scarletlime.com

How often do kits ship?

 Kits are designed and shipped b-monthly (every other month). This means you will receive kit in January, March, May, July, September & November. They ship the last week of each month unless otherwise noted

How much is shipping

US Shipping including Puerto Rico, HI & APOs

We ship priority via the United States Postal Service. Shipping per each Planner Society Kit is $8.95. To add additional kits such as the Sticker Society Kit, Box Sticker Kit, and Washi Tape Kit, those will ship free with your Planner Society kit, (so for example, if you subscribe to all four kits, the shipping is still $8.95).  Shipping for non planner society kits (Both Sticker kits and the Washi Tape kit), are $4.00 each when not subscribed or shipped with a Planner society kit. If you subscribe to more than 4 kits, please contact customer service for shipping options.  

Canada Shipping

We ship first class via the United States Postal Service. Shipping per each Planner Society Kit is $14. To add additional kits such as the Sticker Society Kit, Box Sticker Kit, and Washi Tape Kit, those will ship free with your Planner Society kit, (so for example, if you subscribe to all four kits, the shipping is still $14).  Shipping for non planner society kits (Both Sticker kits and the Washi Tape kit), are $14.00 each when not subscribed or shipped with a Planner society kit. If you subscribe to more than 4 kits, please contact customer service for shipping options.  

All other International Shipping

We ship first class via the United States Postal Service. Shipping per each Planner Society Kit is $21. To add additional kits such as the Sticker Society Kit, Box Sticker Kit, and Washi Tape Kit, those will ship free with your Planner Society kit, (so for example, if you subscribe to all four kits, the shipping is still $21).  Shipping for non planner society kits (Both Sticker kits and the Washi Tape kit), are $21.00 each when not subscribed or shipped with a Planner society kit. If you subscribe to more than 4 kits, please contact customer service for shipping options.   

 

Note: TPS is not responsible for lost or stolen packages. Please note this when subscribing, as by subscribing you agree to this term. TPS is not at fault if a package is not delivered but shows was mailed with tracking. (we ship all of our items with tracking however they do not come with insurance as they are shipped first class and first class does not include insurance via the USPS.

How do I cancel my subscription

As mentioned above, we require a 3 kit billing cycle commitment per kit, so once you have fulfilled that 3 kit minimum, you may cancel as long as we have one month notice from the month you want to cancel. For example, if you want to cancel for the July kit, we must be emailed and notified before June 1st so that we do not order a July kit for you. If you do not wish to wait to cancel there will be a $20 early cancellation fee or the price in the difference of the kit for the one time purchase price in our store (versus the sub price).  In the event that you want to cancel and have not met the 3 kit billing cycle minimum, you will be billed the difference from discounted subscription price to the one time purchase price for each kit you have received. That difference is $25.00 per kit. 

To cancel your kit please email us at christy@scarletlime.com